Frequently asked questions
Here are the most common questions we receive. If you don't find what you're looking for, feel free to contact us anytime via chat or email.
Most viewed articles
What Is a Bot?
A bot is a software program that performs automated tasks on the internet, often mimicking human behavior. Bots handle r...
Read article >What Is a Proxy?
A proxy relays your requests so the destination sees the proxy IP instead of yours. Advertisers care because the same pattern lets fraud operators hide and rotate addresses....
Read article >What Is a Web Crawler?
A web crawler is an automated program that visits URLs and follows links to index or collect data. Advertisers separate good crawlers from abusive bots so analytics and ad budgets stay clean....
Read article >Categories
Account & Settings
Can certain campaigns be excluded from monitoring on an ad account?
How do I onboard my clients to ClickPatrol?
Browse articles in this section >Getting Started
Do I need technical expertise to set up ClickPatrol on my website?
Browse articles in this section >Google Ads
Can I send the reports to Google to get a refund?
Google Ads can only block 500 IPs, how does ClickPatrol handle this?
Browse articles in this section >Partner program
How to join the ClickPatrol affiliate program
How to onboard your clients to the ClickPatrol partner program
Browse articles in this section >Pricing & Plans
Are there any hidden costs, such as additional fees for extra traffic?
Can I change or cancel my plan at any time?
Browse articles in this section >Support & Customer Service
Do you provide setup assistance or onboarding help?
What kind of customer support do you offer?
Browse articles in this section >