Knowledge base

Account & Settings

• How to troubleshoot your ClickPatrol dashboard not showing any traffic

• How do I onboard my clients to ClickPatrol?

• Tracking Template Checker / Script

• Can I send the reports to Google to get a refund?

• How do settings work?

• How does the placements report work?

• How do I read ClickPatrol data and use it effectively?

• How to add your ClickPatrol demo voucher code

• How does the Dashboard work?

• How does campaign and keyword reporting overview work?

• How do invitations work?

• How do the client & OS and devices & network reports work?

• Does ClickPatrol detect fake clicks after Google has already excluded its own invalid clicks?

• How does the fake statistics overview work?

• How does the locations report work?

• How does the account overview work?

• How does IP Whitelisting & Blacklisting work?

• How does the reallocated budget work?

• Do I need to change settings by default?

• How to export data

• How to add new accounts

• How to exclude my competitors

• How do you determine whether a click or form submission is fake traffic?

• How to add an already known IP address

• How to exclude my own ip

• How to change invoice information

• How to change my login email address

• What happens if I need to change my plan?

• How do you handle IP blocking? Do you use automated rules or manual review?

• What’s the false positive rate for your fraud detection?

• How does the download center work?

• What indicators to check to see if ClickPatrol is working

• Where can I find the savings in Google Ads?

• Can your software protect multiple accounts?

• How do we connect multiple agency accounts?

• Can I export my fake traffic reports and data?

• How do I reset my password?

• How do I update my billing information?

• Can I customize the fake traffic detection rules based on my specific needs?

• How to delete your ClickPatrol account

• How to receive the invoice on another email address

• Can I whitelist or blacklist certain IPs manually?

• How Many IPs Can You Exclude On ClickPatrol?

• How do I configure my fake traffic protection settings?

• How Do I Change My Subscription Details On ClickPatrol?

• How can I report ClickPatrol results to my client?

• How long does it take for the ClickPatrol tool to start running on my account?

• Can certain campaigns be excluded from monitoring on an ad account?

• What type of accounts work best with ClickPatrol?

• How to Block VPN traffic on your ads via your ClickPatrol Dashboard

• How to Block Proxy traffic on your ads via your ClickPatrol Dashboard

• How many sub-accounts can I have, and how many users can I invite?