How to troubleshoot your ClickPatrol dashboard not showing any traffic

We understand how challenging it can be to have no traffic on your ClickPatrol dashboard.

Here’s a quick checklist you can use to solve this issue.

Check if your ClickPatrol tracking template is implemented in Google ads
To do this;

  • Sign in to your Google Ads settings
  • Navigate to account settings
  • Check if clckptrl.com is in the tracking template field.

If not, add your ClickPatrol tracking template
To do this;

  • Log on to your ClickPatrol dashboard
  • Navigate to my account
  • Click on Tracker; here, you’ll find the tracking template
  • Copy the tracking template and paste it into Google Ads

If you have other tracking templates installed on (Campaign / Adgroup or Ad level) combine them with your ClickPatrol tracking template
To do this:

  • Visit https://clickpatrol.com/trackingtemplate.php
  • Paste your ClickPatrol tracking template in step 1
  • Paste the current tracking template in step 2
  • Click Submit
  • Copy the now combined tracking template and paste it into the tracking template field on your Google Ads account.

Check if you have had traffic in your Google ads since implementation:

  • Double-check your Google ads data to see if your campaign has received any clicks since you implemented our tool.
  • Check the date in your dashboard:

If you’ve tried all of the above, and nothing works, check that the date and time on your computer are accurate.

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